Schedule
CISCO Contact Center
| # | Course | Categories | Dates |
|---|---|---|---|
| UCCXD 3.0 | Unified Contact Center Express and Unified IP IVR Deployment | Cisco, CISCO Contact Center | 09/27/2010 - 10/01/2010 |
| UCCXA | Unified Contact Center Express Advanced | Cisco, CISCO Contact Center | 10/04/2010 - 10/07/2010 |
| UCCE/ICM w/IPIVR | Unified Contact Center Enterprise/Intelligent Contact Manager Administration with IPIVR | Cisco, CISCO Contact Center | 10/18/2010 - 10/22/2010 |
| UCCXD 3.0 | Unified Contact Center Express and Unified IP IVR Deployment | Cisco, CISCO Contact Center | 10/25/2010 - 10/29/2010 |
| CVPI | Cisco Unified Customer Voice Portal Implementation | Cisco, CISCO Contact Center | 11/08/2010 - 11/12/2010 |
| UCCXA | Unified Contact Center Express Advanced | Cisco, CISCO Contact Center | 11/15/2010 - 11/18/2010 |
| DCUCO | Cisco Data Center Unified Computing Operations | Cisco, CISCO Contact Center | 12/06/2010 - 12/09/2010 |
| IPCCE | Cisco IP Contact Center Product Training | Cisco, CISCO Contact Center | 12/13/2010 - 12/17/2010 |
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